Privacy Policy

Effective date: 2026-08-23

This Privacy Policy explains how Yanabe Sham Restaurant, Amman, Jordan ("we", "our", or "us") collects, uses, and protects your information when you use our website and the Yanabee Alsham mobile application distributed through Google Play and the Apple App Store (the "App").

By using the App, you agree to this policy. This page is publicly available and is provided specifically for Google Play and Apple App Store privacy policy requirements.

1. What the App Does

The App currently lets you browse our menu and contact our call center by phone. You do not need an account to use it. The App does not process online orders, deliveries, or payments — orders are placed directly with our call center.

2. Information We Collect

Usage you choose: when you tap a call button, your phone's normal calling features are used — we do not record your calls.
Device & notification information: if you enable push notifications, we store a device notification token (via Firebase Cloud Messaging) so we can send you news about our menu and special offers. You can disable notifications anytime from your device settings.
Optional account information: if account sign-up is made available, you may choose to provide your name, email address, phone number, and optionally a profile picture. This is used to personalize your experience and send you marketing offers. Providing it is entirely optional.
Server logs: standard technical logs (IP address, browser/app version) kept briefly for security and reliability.

We do not access your precise GPS location, contacts, or files, and we never sell your personal data.

3. How We Use Information

To display the menu and App content.
To connect you with our call center.
To send push notifications about news and special offers (only if you enable them).
To protect the App against fraud and abuse.
If you create an account in the future: to manage it and send you personalized offers.

4. Permissions We Request

Notifications: to inform you about news and offers (optional).
Camera / Photos (image picker): only if you choose to upload a profile picture when account features are available. Nothing is accessed without your action.

5. Third-Party Services

Google Firebase (Cloud Messaging): used to deliver push notifications. Google processes device tokens under its own privacy policy.
Hosting provider: App content and any data you provide are stored on secured servers operated by our hosting provider.

6. Data Sharing

We never sell your personal data. Data is shared only with the service providers listed above, or when disclosure is required by law.

7. Data Retention & Security

We keep personal data only as long as needed for the purposes described here or to comply with legal obligations. We use industry-standard measures (encrypted HTTPS connections, hashed passwords where applicable, access controls). No online method is 100% secure, but we continuously work to improve protection.

8. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. If you have enabled notifications, you can stop them anytime from your device settings without contacting us.

9. Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect their personal data. If you believe a child provided us personal data, contact us and we will delete it.

10. Policy Updates

We may update this Privacy Policy from time to time — for example, if online ordering or account features become available. Material changes will be reflected by updating the effective date on this page.

11. Contact Us

Yanabe Sham Restaurant, Amman, Jordan — order@yanabe-sham.com